Personal Data Protection Law (KVKK) and Information Text

Çapar Diamond GDPR and Privacy Policy

1. Introduction

At Çapar Diamond, we consider the protection of our customers' personal data to be our highest priority.
In this context, we act in accordance with the provisions of the Law No. 6698 on the Protection of Personal Data (KVKK) and related legislation.

This privacy notice has been prepared to inform our valued visitors, customers, and business partners about how your personal data is collected, processed, stored, and protected.

2. Data Controller

Data Controller: Çapar Diamond
📞 0506 103 21 09
✉️ info@capardiamond.com
📍 Istanbul / Turkey

3. Personal Data Processed

The following personal data may be processed by Çapar Diamond within the scope of the Turkish Personal Data Protection Law (KVKK):

  • Identity Information (Name, Surname, Turkish National ID Number, etc.)

  • Contact Information (Phone, Email, Address)

  • Financial Information (Payment information, billing information)

  • Customer Transaction Information (Order history, return requests, call center records)

  • Marketing Information (campaign preferences, communication permissions, cookie data)

4. Purposes of Processing Personal Data

Your personal data is processed for the following purposes:

  • To process orders, deliveries, and payments.

  • Managing customer relations and after-sales services.

  • To improve our products and services,

  • Measuring and improving customer satisfaction,

  • To handle billing, accounting, and legal obligations.

  • To conduct campaign, promotional and informational activities (with your consent),

  • To meet official institutional requests and fulfill legal obligations.

5. Methods of Collecting Personal Data

Your data;

  • www.capardiamond.com website,

  • Call center and customer service,

  • Email, social media accounts, and messaging applications,

  • Invoice and delivery forms
    This information can be collected verbally, in writing, or electronically through various channels.

6. Transfer of Personal Data

Your personal data may only be transferred to third parties under the following circumstances:

  • For delivery of the order, we will hand over the shipping companies ,

  • To the authorized public institutions and organizations as required by law,

  • For accounting and financial processes , you can use financial advisors or payment service providers .

  • Authorized business partners (e.g., SMS/email service providers) for communication and campaign processes.

All data transfers are carried out in accordance with Articles 8 and 9 of the Turkish Personal Data Protection Law (KVKK) , within the framework of confidentiality obligations.

7. Storage and Protection of Personal Data

Your personal data will be stored for the period necessary for the processing purposes.
After this period, your data will be securely anonymized or destroyed in accordance with relevant legislation.
In order to ensure data security;

  • Technical measures such as encryption, access restrictions, antivirus software, and firewalls,

  • Administrative measures such as employee confidentiality agreements and access controls are in place.

8. Your Rights Under the Personal Data Protection Law (KVKK)

In accordance with Article 11 of the KVKK (Law on Protection of Personal Data), you have the following rights:

  • To find out whether your personal data is being processed,

  • If it has been processed, request information about it.

  • To understand the purpose of the processing and whether the data is being used appropriately for that purpose.

  • Knowing the third parties to whom the data is transferred,

  • Requesting the correction of incomplete or incorrectly processed data,

  • Requesting the deletion or destruction of data processed in violation of the KVKK (Personal Data Protection Law),

  • Requesting that these processes be notified to third parties to whom the data has been transferred,

  • You have the right to object to an outcome that is unfavorable to you, resulting solely from the analysis of processed data by automated systems.

  • You have the right to claim compensation for damages resulting from the unlawful processing of your data.

9. To Exercise Your Rights

To exercise these rights, you can contact us through the following channels:

📞 0506 103 21 09
✉️ kvkk@capardiamond.com
📍 Istanbul / Turkey

Your applications will be answered within a maximum of 30 days, in accordance with the provisions of the Personal Data Protection Law (KVKK).

10. Entry into force

This privacy policy was updated on November 5, 2025 .
Çapar Diamond reserves the right to make changes to this text as deemed necessary.
The latest version is always available at www.capardiamond.com It is published at [address].

Çapar Diamond – Your Personal Data is Secure

Your customer information is more than just data to us — it's a part of your trust.